ILOILO IT-BPM UPDATES

IT-BPM Socio-Economic Data

Iloilo IT-BPM industry incurred an estimated additional expenses (loss) of around P2 billion from March 16 – May 32, 2020. 

The additional expenses (loss) was due to the imposition of community quarantined (Enhance to General community quarantine). All BPO companies operating in that period had to occupy temporary housing facilities (mostly hotels), hire of transportation vehicles (vans), food, purchase of disinfectant and health monitoring equipment, pre-paid internet and laptops, communications, and cost of re-arrangement  of office facilities to conformed with the Minimum Health Standards. 

Iloilo IT-BPM is composed of more than 80 companies with an estimated full-time employee of 33,000. 

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Data shows estimated monthly revenue and investment in 2018. Click to download.

Data shows estimated monthly revenue and investment in 2016. Click to download.

Campaigns

Campaigns are the services of the resident IT-BPM Companies in Iloilo. Forty-four (44) campaigns are classified under but not limited to  Architecture/Engineering, Chat Support, e-Commerce, Entertainment, Finance and Accounting, Healthcare Legal Services, Logistics, Marketing, Customer Service, Retail, Software Development, IT services, Search Engine Optimization,  Shared Services, Tutorials and ESL, Hospitality Services, Telecom/Internet Support, and Web Development.  Fourteen (14) are still unclassified. Reports per company campaigns are for members only.  

Campaigns are the services of the resident IT-BPM Companies in Iloilo. Forty-three (43) campaigns are classified under but not limited to  Architecture/Engineering, Chat Support, e-Commerce, Entertainment, Finance and Accounting, Healthcare Legal Services, Logistics, Marketing, Customer Service, Retail, Software Development, IT services, Search Engine Optimization,  Shared Services, Tutorials and ESL, Hospitality Services, Telecom/Internet Support, and Web Development.  Fourteen (14) are still unclassified. Reports per company campaigns are for members only. 

Voluntary Code of Conduct

This Code is a product of various meetings and deliberation of the members of the TRIPARTITE COUNCIL in the ICT-BPM. the code will provide practical benchmark and best practice guides among the members of the IT-BPM to meet ethical, social and environmental obligations and maintain a high standard of effectiveness in addition to voluntary commitment to adhere to legal requirements, good customs, public policy and ethical and moral standards.  Click to download. 

Enrollment and Graduates

CHED recorded a total of 46,206 enrollment in 2019 and 12,045 graduates in 2019. Click to download.